Aloha! ?
Sorry for the mix-up — just to clarify, Shaka Guide tours are one-time purchases, not a subscription or recurring charge. Once you buy a tour, it’s yours forever — no renewals or hidden fees.
If you’re having any trouble using your tour, reach out and we’ll get it sorted.
Looking for a refund instead? Just email your purchase receipt to aloha@shakaguide.com and we’ll help from there. ?
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