How do I restore my previous tour purchases? (iOS users)

Created by Shaka Guide, Modified on Thu, 13 Jul, 2023 at 12:39 PM by Shaka Guide

Aloha!

Shaka Guide tours purchased directly from the app on iOS devices are tied to the user's device and Apple ID and not to the log in you create to sign in to the app. To download your tour purchase, first, make sure that the Apple ID you used when you purchased your tours is still the same Apple ID logged in to your current device's Settings. Then download the Shaka Guide GPS Driving Tours app from the App Store, and use the Sign in via Apple option on the login page. After logging in, you should be able to see your previously purchased tours and then you can buy the Utah tours

If you currently have the 
Shaka Guide GPS Driving Tours app installed, delete it from your phone first and download the latest version of the  Shaka Guide GPS Driving Tours app available on the App Store and use the Sign in with Apple option to log into the app. Once logged in, you should be able to use the Restore Purchases option to download your tour.

Let us know if you have other questions or need further assistance.

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